Légal
This page explains where to go in Doera to delete your account, what steps are required, when deletion is processed, and which records may still need to be retained.
Effective date: 14 May 2026
Doera is operated by Huggalux - SARL - S. Contact: info@doera.lu · +352 691 900 508
To delete your data from Doera, sign in to your account and go to your profile settings. The deletion controls are available in the Danger zone on the profile pages.
You can reach the deletion area from either My profile at /profile or the edit profile page at /profile/edit.
If the request passes validation, Doera processes the deletion immediately. The account is then signed out and redirected away from the private account area.
There is no self-service recovery flow after a successful deletion. If you want to use Doera again later, you would need to create a new account.
Doera will not complete deletion while the account is still involved in active platform activity that must first be resolved.
Deletion is blocked if you still have jobs you posted that remain active, jobs where you are still the selected doer and the work is active, or applications that are still awaiting a decision or have already been approved.
Doera may keep limited records where retention is required or justified for legal, tax, accounting, fraud-prevention, safety, dispute-handling, or regulatory reasons.
This can include billing, transaction, consent, support, moderation, and security records for the period required by applicable law or for a legitimate follow-up need described in the Privacy Policy.
If you cannot sign in and need help with a deletion request, contact Doera at info@doera.lu from the email address linked to your account whenever possible. Doera may ask for reasonable proof of identity before acting on the request.
If you need to close active jobs, withdraw applications, or understand what data may still need to be retained after deletion, contact support before submitting the request.